Inspire. Lead. Reflect ™

Communication

Internal communication is the least understood and absolutely critical to every organization. When an organization spends time and money on external communications and not on internal communication, the message to employees is clear – we don’t care about you, we care about our customers.

Or too often, internal communication is concerned with the internal standards and modes of communication and not the substance. Employees need their own, usable forms of communication. By the way, it’s not email, typical meetings or formal presentations – it’s the walkabout, the informal discussions and the water cooler conversations that have the greatest impact.

Let us get your employees, departments and leaders communicating effectively without adding additional overhead and administrative tasks to their already busy schedules. Communication is critical – and it’s what your employees are not saying to you now that indicates the success of your business. Sea Change will get to the root of your issues and clear up your communication channels to allow you to grow your business.

Ins and Outs: The Key Drivers of Your Internal & External Communication

Define the proper internal and external communication strategies is key to making things happen in the right way in your organization

Ensure proper communication channels and expectations are set and met in every communication

Internal customers are as important as external customers and the contact between the groups is critical to achieving organizational objectives

Listen to the whispers within your organization. Silence is just as loud as yelling, sometimes it’s even louder

Recognize and utilize the informal networks within your organization to get the real stories behind the issues

Meetings, Meetings Everywhere: The Secrets of Effective Meetings & Follow Up and Follow Through: Effectiveness Does Not End with the Meeting

Ensure meetings are run well is critical to getting things done

Understand the objectives up front and driving the meeting to the objectives are great time and cost savings techniques

Identification of various meeting types and when to use them

Proper meeting guidelines - use of meeting etiquette to complete meeting goals

Once the meeting is done, what happens?

Ensure that all outstanding issues and tasks are assigned, followed up on and followed through

Establish zero-fault procedural feedback loops to keep things from falling through the cracks