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Lead

When leaders are at their best, they exhibit the behaviors of excellent leaders such as; inspire a shared vision, take risks and actions, enable others to act, model value-centered leadership and encourage the heart. Today’s leaders are under a microscope by the markets, analysts, competitors and employees. The expectations are set for the short-term by these same critics. However, leadership is a long-term commitment. The foundation of leadership is built by attitudes, values, decisions, and actions that are like adding small drops of water into a bucket. The drops are accumulated slowly but can be toppled over in an instant. The focus on the long term is critical to your lasting success.

You may have a mission statement and a vision, but is it a living mission and a shared vision? By creating your mission as a living and breathing entity, you and your employees are motivated by the same guiding principles. Everyone is guided by the same code. When everyone within your organization is motivated toward the same vision, your organization will thrive and exceed your goals and targets. Your employees become ambassadors of your company by independently promoting your company and creating successful relationships.

As a leader’s people are his or her most valuable asset, the employees within an organization must be satisfied first and then all else will follow. A leader who creates and communicates a vision, takes action, fosters collaboration, models exemplary leadership and aims to engage the heart of the people will become the leader of a great organization. This investment in leadership will pay off exponentially. Sea Change knows how to develop great leaders—let us show you how.

Elite Leadership™

American Society of Training and Development (ASTD) studies have shown that the reason people sign on with an organization is its leadership.  Those same studies have shown that the reason people leave the organization is also its leadership.  Make your leadership the best and keep your best and brightest.

True leadership will inspire every one of your employees to go over the wall for you and your team.  Sea Change combines some of the best military and business strategies to get your people to ‘take that hill’ for you.

 

Case Study:  A Fortune 500 Tech company was fraught with leadership gaps.

Issue: In fairly typical fashion, a technical company promotes technical individuals to leadership positions.  Unfortunately, the necessary leadership and management training does not always follow. 

Resolution:   In working with this organization, we recognized the severe need for leadership identification, development, and support.  After gaining the cooperation of senior management, we needed to gain the trust of the employees on the front lines.  Through our techniques, we quickly did just that and moved on to helping managers actually manage their teams.  We interviewed directors, managers, leads and staff and determined the best course of action to provide both formal and informal training to build communication, trust, managerial skills and leadership behaviors within the teams.  We developed several managers and saved a number of employees throughout our engagement. Eighteen months after our engagement, every team member was still satisfied with their managers, positions and future career possibilities within their organization.  100% satisfaction – it doesn’t get any better than that!

 

Case Study: A very successful CEO running two companies needed advice on personnel issues.

Issue:  The CEO was too accessible to her employees, communications were breaking down, her HR solution was not working and her operations required analysis in one of the companies. 

Resolution:  We started with the most critical issues to stop the damn from overflowing.  We addressed each of the personnel issues, analyzed the operations, and recommended appropriate communications within an extremely short timeframe.
We then turned our focus on the leadership behaviors that attributed to the varied crises.   

A Workforce Magazine article, "Knowing how to keep your best and brightest," reported the results of interviews with 20,000 departing workers. The main reason that employees chose to leave was poor management. HR magazine found that 95 percent of exiting employees attributed their search for a new position to an ineffective manager.

Employee attrition costs 12 to 18 months’ salary for each leaving manager or professional, and 4 to 6 months' pay for each leaving clerical or hourly employee.  -  “The Perfect Storm: Part 2”, by Scott Schultz, April 26, 2004

According to a study by Ipsos-Reid, 30% of employees plan to change jobs in the next two years.

Combining these statistics with the fact that most employees choose to join or leave companies due to management, we ask you - how important is having effective leadership?

Elite Team™

The combination of human nature and corporate culture can either benefit team building or destroy it.  Our Elite Team™ approach uncovers the underlying and pervasive issues that contribute to the breakdown of teams within an organization.  Once we determine and address these, we focus on the individuals and their growth.  Then and only then, do we start the team building process.  It amazes us when we see others performing team building exercises without addressing the core issues.  You wouldn’t put a band aid on an internal wound, so why would you give team building exercises to individuals, teams or departments who do not have the internal support to be a successful and cohesive team?

Case Study: A high growth business unit within a Fortune 500 software company needed to grow by 500% to support the incoming business. 

Issue: A recent acquisition left this business unit in disarray.  Of the original 100 consultants, only 4 remained to handle the needs of the clients. The clients were scattered throughout the US and 3 of the 4 consultants were new to consulting.

Resolution:  We assisted in the attracting, hiring, interviewing, mentoring and developing of the consultants.  We participated in the client relations and business development aspects to support the gaps in knowledge and experience.  We implemented methodologies to assist in the training of new consultants.  We acted as the liaisons between senior management and staff, clients and staff and other business units and staff.  We assisted in building the organization from 4 to 40 in a relatively short time.  We trained on leadership and communication skills, performed team building activities and mentored key individuals.  As we completed our business engagement, the business unit achieved the number one position for profitability and ability to attract and retain employees among other business units within the United States. Today, this business unit is 4 times the size with a significant number of key individuals remaining.   

“Close friendships at work boost employee satisfaction by almost 50%”  - Tom Rath, Vital Friends, The Gallup Organization, 2007.

Elite Operations™

We consider ourselves alchemists – we can turn strategic excellence into operational gold.  We have a unique method for delving into un-chartered waters to find greater networks, stronger relationships and increased operational efficiencies.  We have considerable expertise in strategic sourcing and customer relationship management to leverage your entire value grid. 

Case Study: Strategic sourcing for Fortune 100 company

Issue: A global Fortune 100 conglomerate had limited visibility into its billions in corporate-wide annual spend and looked to create a roadmap to create millions in annual savings.

Resolution:  We created a complete spend profile across its myriad of companies and systems giving insight into key areas of spend and the complete supplier base.  From this, we performed analysis and worked with the internal team to create a savings matrix utilizing knowledge of the supplier base, spend and ease of implementing savings strategies within the overall organization.  This was the genesis for the savings roadmap which provided the strategy of achieving significant savings in the millions of dollars.  

 

Case Study: Operational Analysis for home remodeler

Issue: Multi-million dollar kitchen and home remodeler was losing money on many of its jobs through inefficient operations and cost overruns.

Resolution: We performed an extensive analysis of all operations was performed through interviews, meetings, and process demonstrations with three groups – sales staff, design team and construction group.  We gained a full understanding of the input and output requirements from each group for all the process steps.  We determined necessary touch points between departments and the proper timing in the sales, design, and construction phases.  Significant overlap of current processes and no ‘standard’ process for each construction event were leading to additional construction effort, overtime, extra material and construction ‘mistakes’ with negative impact on customer satisfaction and loyalty.  Through our development and training on 15 major highly detailed process flows and hundreds of sub-steps, we were able to create a workable process to be followed for each job ensuring that issues were caught early and creating extensive time and significant cost savings for our client.

 

If you find that you require assistance in any of these areas, contact us for a free consultation.  Together, we will get your business to a whole new level.

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Elite Leadership™

Case Studies:

Leadership Gap

Personnel Issues

Fortune 500 software company needed to grow by 500% to support the incoming business.